Bytecraft Systems is a diverse technology and logistics based service provider that specialises in the provision of fully managed, end-to-end technical support services in the gaming, wagering, lottery, retail, information technology and banking sectors.

Bytecraft's proprietary BSuite™ application incorporates a sophisticated barcode based parts management functionality that tracks, stores, freights and manages in excess of one and a half million part movements per annum. It also incorporates a fully automated call allocation and SLA performance algorithm that maximizes field service efficiency and provides a real time, online, web based interface for comprehensive customer interaction, reporting and audit across some six hundred thousand annual field service actions.

Bytecraft's 24/7 Help Desk is staffed by experienced and technically proficient operators that monitor and manage every supply, installation or service call from inception to completion, ensuring that all services are performed on time, every time and to a level of quality that exceeds our customers' expectations.

Bytecraft is Australia's largest independent 24/7-service provider and a leader in delivering cost savings and service quality to the gaming, wagering, lottery, retail, information technology and banking industries. The Company has long-standing technology service and support partnerships with a number of leading Operators.

For more information on our services, or to arrange a consultation with one of our Solution Designers, please feel free to contact us - we look forward to being of service to You!